Identity authentication when you sign in to your account
We have implemented several features in the sign in process to help make sure it's really you accessing your account:
- More complex password requirements
- Authentication by mobile phone or Google Authenticator
- Trusted device verification
To verify your identity, we'll send a unique security code to your mobile phone when you sign in or you can retrieve the code from your linked Google Authenticator app. Simply enter that code to authenticate your identity and access your information.
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Set Security Rules
See all your sign in settings and choose how you want to protect your information in the My Preferences tile. Tailor how you authenticate your identity, update your security questions, and more.
SSN Notifications
We'll notify you if another user has already entered the same Social Security Number, helping you identify typos that could delay your refund and alerting you to possible pre-existing identity theft.
How we protect your information
In addition to identity authentication, vigorous monitoring, and other security processes, We encrypts your data every time it's sent to us or the IRS. We use industry-standard Secure Sockets Layer (SSL) protocol which provides data encryption, message integrity, and server authentication. In addition, we take pride in being Payment Card Industry compliant, ensuring that your payment information is safe.
Help us keep you secure
If you notice suspicious activity related to your bank account, credit cards, or other financial accounts, see these recommendations from the IRS. Never provide your usernames or passwords to others, and always maintain good security practices.
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