Ross & Associates MBSP LLC — Your Multi Business Service Providers
Corporate Analytics Foundation

Measure the ecosystem

The architectural foundation for executive analytics, lead intelligence, and cross-brand KPI reporting across the Ross & Associates ecosystem.

Architecture Pillars

Six foundational components

We're building the substrate first — clean data, consistent definitions, secure access — before layering dashboards on top.

Architected

Microsoft Power BI

Embedded Power BI workspaces for executive reporting and partner-facing dashboards.

  • Embedded dashboards
  • Row-level security
  • Refresh schedules
  • Microsoft Entra access
Planned

Executive Dashboards

Cross-brand KPI views surfaced to leadership and division heads.

  • Revenue by brand
  • Service-line performance
  • Operational health
  • Forecasting
Foundational

Lead Tracking

Unified lead capture and attribution across every ecosystem property.

  • Contact form → CRM pipeline
  • Booking source attribution
  • Conversion funnels
  • Pipeline stage analytics
Foundational

Website Analytics

Privacy-respecting website analytics across all corporate and brand sites.

  • Page-level engagement
  • Campaign attribution
  • Geographic insight
  • Aggregated reporting
Architected

Ecosystem KPIs

A shared KPI library powering consistent measurement across brands.

  • Definition library
  • Source-of-truth mapping
  • Cross-brand rollups
  • Goal tracking
Planned

Client & Partner Metrics

Aggregate views of client growth, partner activation, and retention.

  • Active client counts
  • Partner onboarding velocity
  • Retention cohorts
  • NPS-style signals

Data Layer

Source-of-truth mapping across Microsoft 365, CRM, websites, and platforms.

Processing

Scheduled and event-driven pipelines refreshing KPIs and dashboards.

Access & Security

Microsoft Entra-based access, role-scoped data, audit logging.

Dashboard design is the next phase.

The architecture is being put in place now. Executive dashboards, lead intelligence views, and partner-facing reporting will be designed on top of this foundation.